1
How is the packaging and shipping arranged?
Standard packaging: plastic film + kraft paper. For export, wooden cases or pallets are used to prevent scratches and deformation.
2
What are your payment terms?
Usually T/T 30% deposit, 70% balance before shipment. Other terms can be negotiated.
3
How do you ensure product quality?
We strictly follow ISO quality standards, with raw material inspection, production monitoring, and final QC before delivery.
4
Do you provide customization or OEM service?
Yes, we provide OEM/ODM services based on your drawings or samples.
5
What surface treatments are available?
We offer anodizing, powder coating, electrophoresis, wood grain transfer, brushing, and polishing.
6
What is your delivery time?
Standard products: 7–15 days. Customized products: 20–30 days, depending on mold opening and production schedule.
7
Can I get samples before placing an order?
Yes, we can provide samples for quality checking. Standard samples are free, while customized samples may involve mold costs.
8
What is your MOQ (Minimum Order Quantity)?
For standard aluminum profiles, our MOQ is usually 300 kg per order. For customized products, MOQ depends on the design and processing requirements.
9
Where is your factory located? Can I visit?
Our factory is located at No. 16 Nanjiang Road, Nanjiang Industrial Park, Sihui City, Guangdong Province, China. You are warmly welcome to visit us.
10
Are you a manufacturer or a trading company?
We are a manufacturer with our own factory in Guangdong, China, and we also have export licenses
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We offer one-stop services to our customers. With our advanced automated production lines, powder coating lines, and anodizing lines, you can always find the surface treatment you need.
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Contact Us
Contact Person: Ken Chen
Tel: +86 13702558670
Email: manager@xingdal.com
WhatsApp: +86 13702558670
Address: No.16, Nanjiang Avenue, Nanjiang Industrial Park, Sihui City, Zhaoqing, Guangdong Province, China
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