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Xingda Aluminum - OEM & ODM Aluminium Extruded Profiles Manufacturer Since 1992.

What Happens If There Is a Dimensional Issue with Xingda Aluminum Products After Delivery?

2026-06-25

Xingda Aluminum stands behind our products with a customer-focused after-sales policy. If any dimensional issue is found after delivery, we respond quickly and responsibly.

Upon receiving your detailed report (photos, measurements, and order reference), our quality team will immediately conduct a thorough root-cause analysis. We will verify whether the issue stems from production, transportation, or installation. Based on the findings and mutual agreement, we offer flexible solutions including free replacement, partial compensation, or technical corrective guidance.

As an ISO 9001 certified aluminum profiles and doors & windows manufacturer since 1992 with exports to over 50 countries, we maintain high quality standards and treat every issue as an opportunity to improve. Most dimensional issues are rare due to our strict in-house inspection process, but we are fully prepared to resolve them promptly to protect your project timeline and budget.

Contact our after-sales team within the agreed claim period, and Xingda Aluminum will handle the matter professionally and fairly to ensure your complete satisfaction.

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Contact Person: Ken Chen
Tel: +86 13702558670
WhatsApp: +86 13702558670
Address: No.16, Nanjiang Avenue, Nanjiang Industrial Park, Sihui City, Zhaoqing, Guangdong Province, China
Address: Room 3102, Building B5, No. 28 Haiwu Road, Guicheng Street, Nanhai District, Foshan City

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